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Customer Centre for private individuals

Call the Customer Centre

Information about the Customer Centre and frequently asked questions and answers for those who call us.


Kundcenter: 0771-524 524
Öppettider kundcenter:

Monday–Friday: 8:00–16:00
Saturday–Sunday: closed
Public holidays: closed

Send documents to us

Here you will find the address for where to send documents, such as pregnancy certificate, doctor’s certificate or work certificate.

Ask us on the customer forum

On the customer forum, you can ask questions and get answers from an administrator. You can also search through previously asked questions. There are two different customer forums.

Talk to an administrator who speaks your language

Schedule a phone meeting in 11 different languages. In a scheduled meeting, you can talk to an administrator at the Customer Centre who speaks your language at a time that suits you.

Ask us on social media

Find us on social media, like Facebook, here.

Send general questions by e-mail

An e-mail form for contacting us can be found here.

Personal web meeting

Information on personal web meetings – a way to get help from an administrator directly via your computer.

Self-service by phone

Self-service by phone: 020-524 524
Information about services you can carry out using your phone.

Visit us

You can find addresses to our service offices here.