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För dig som har skyddade personuppgifter eller har barn med skyddade personuppgifter

If you or your child has a protected identity, you cannot log in to My pages (Mina sidor) to apply for benefits such as temporary parental benefit to care for a sick child, parental benefit or sickness benefit. But, you can use some of the services that do not require login or get help from the Customer Centre.

If you are caring for a sick child

 

Unfortunately, you cannot use any of the services on the website or the service phone line if your child has a protected identity.

Report care of a sick child by calling the Customer Centre at 0771-524 524. A form will be sent to your home that you can use to apply.

 

 

Unfortunately, you cannot apply via My pages (Mina sidor) or the app.

Call the Customer Centre at 0771-524 524. A form will then be sent to your home that you can use to apply.

 

If you are taking parental leave

 

If you or your child has a protected identity, you cannot plan or apply via My pages (Mina sidor) since this requires login with a personal identity number.

To apply, call the Customer Centre at 0771-524 524 to receive forms, more information, and assistance with your case.

 

 

Register

You can register parental benefit on the website without logging in.

Anmäl föräldrapenning

Apply

Unfortunately, you cannot apply on My pages (Mina sidor).

Call the Customer Centre at 0771-524 524. A form will then be sent to you home that you can use to apply.

 

If you want to use the 10 days

 

Unfortunately, you cannot use any of the services on the website or the service phone line if your child has a protected identity.

Call the Customer Centre at 0771-524 524. A form will then be sent to your home that you can use to apply.

 

 

Unfortunately, you cannot apply via My pages (Mina sidor) or the app.

Call the Customer Centre at 0771-524 524. A form will then be sent to your home that you can use to apply.

 

If you get sick

Register

If you do not have an employer who registers your sickness, you can use the sickness reporting service that does not require login.

Gör en sjukanmälan

Apply

Unfortunately, you cannot apply via My pages (Mina sidor) or the app. Call the Customer Centre at 0771-524 524. A form will then be sent to you home that you can use to apply.

If you are ordering a European Health Insurance Card (EHIC)

Unfortunately, you cannot order an EHIC via the web if the person has a protected identity. This is because the EHIC is sent from a third-party provider and not directly from Försäkringskassan.

Call the Customer Centre at 0771-524 524 so we can send your EHIC in a secure manner.