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Talk to an administrator who speaks your language

Here, you can schedule a phone meeting in 11 different languages. In a scheduled meeting, you can talk to an administrator at the Customer Centre who speaks your language at a time that suits you.

If you want information and service in English, call the Customer Centre at 0771-524 524. It is not possible to schedule a phone meeting in English.

For those who speak Arabic or Polish, you can also call 0771-222 333.

فيما يلي شرح لما ينبغي عليك فعله

لكي تتمكن من حجز مقابلة يجب أن يكون لديك بريد الكتروني. بإمكانك التحدث مع الموظف المسؤول عن طريق مكالمة فيديو بإستخدام جهاز الكمبيوتر أو عن طريق مكالمة هاتفية.

بعد أن تقوم بحجز الموعد ستصلك رسالة على بريدك الإلكتروني تحتوي على رابط. قم بالنقر على الرابط قبل بضع دقائق من موعد مقابلتك.

إذا لم تقم بالنقر على الرابط المرسل سنتصل بك على رقم الهاتف الذي تركته.

إبتداءً من تاريخ 1 فبراير 2018 لا يمكنك حجز مكالمة باللغة العربية. لخدمة اسرع يمكنك قريباً الإتصال بصندوق التأمين الاجتماعي و الحصول على خدمة باللغة العربية عبر خط مباشر. رقم الخط المباشر للخدمة سينشرعلى هذه الصفحه قريبا.

احجز الخدمات اللغوية

It works like this:

To be able to schedule a phone meeting, you must have access to an e-mail address. You can talk to an administrator through a video call on your computer or a phone call.

Once you have scheduled a meeting, you will receive an e-mail with a link. Click on the link a few minutes before your meeting is scheduled to start.

If you do not access the meeting using the link in the e-mail, we will instead call you at the phone number you provided.

Would you like to schedule a phone meeting in February?

Beginning 1 February, you can call Försäkringskassan directly and speak to someone in Arabic. You do not need to schedule it in advance. For this reason, you cannot schedule a phone meeting in February.

 

 

Näin se tehdään

Voidaksesi tehdä puhelinvarauksen tarvitset sähköpostiosoitteen. Voit puhua asiankäsitttelijän kanssan videopuhelun kautta tietokoneesi tai puhelimesi avulla.

Kun olet varannut puhelinajan saat linkin sähköpostiosoitteeseesi. Napsauta linkkiä muutamaa minuuttia ennen puhelusi alkua.

Jos et valitse napsauttaa sähköpostiosoitteeseesi tullutta linkkiä niin soitamme sinulle jättämääsi puhelinnumeroon.

Varaa kielipalvelu

It works like this:

To be able to schedule a phone meeting, you must have access to an e-mail address. You can talk to an administrator through a video call on your computer or a phone call.

Once you have scheduled a meeting, you will receive an e-mail with a link. Click on the link a few minutes before your meeting is scheduled to start.

If you do not access the meeting using the link in the e-mail, we will instead call you at the phone number you provided.

 

Voici comment cela va se dérouler

Pour pouvoir réserver un entretien , vous devez avoir accès à une adresse courriel.

Vous pouvez parler à l’assistant(e) social(e) par le biais d'un appel vidéo sur votre ordinateur ou sur le téléphone.

Une fois que vous avez réservé vous recevrez un lien à votre adresse courriel. Cliquez sur le lien quelques minutes avant l´heure de votre entretien.

Si vous ne disposez pas d'une adresse courriel, nous vous appellerons au numéro de téléphone que vous avez fourni.

Réserver un entretien en français

It works like this:

To be able to schedule a phone meeting, you must have access to an e-mail address. You can talk to an administrator through a video call on your computer or a phone call.

Once you have scheduled a meeting, you will receive an e-mail with a link. Click on the link a few minutes before your meeting is scheduled to start.

If you do not access the meeting using the link in the e-mail, we will instead call you at the phone number you provided.

 

Näin se toimii

Sulla häätyy olla e-postiosote käytettävissä ennen kun saatat varata keskustelun. Sie saatat puhua käsittelijän kans taatturin kautta viiteokeskustelussa eli telefoonin kautta.

Kun olet varanu aijan sie saat e-posti-ilmotuksen missä on länkki. Klikkaa länkhiin jonku minuutin ennen kun sinun keskustelu alkaa.

Jos et mene sisäle kohtauksheen e-posti-ilmotuksen länkin kautta met soitama sen eestä sulle sillä numerola mitä olet jättäny.

Kielipalvelun puukkaus

It works like this:

To be able to schedule a phone meeting, you must have access to an e-mail address. You can talk to an administrator through a video call on your computer or a phone call.

Once you have scheduled a meeting, you will receive an e-mail with a link. Click on the link a few minutes before your meeting is scheduled to start.

If you do not access the meeting using the link in the e-mail, we will instead call you at the phone number you provided.

 

Oto jak to działa

Aby dokonać rezerwacji rozmowy, należy posiadać adres mailowy. Rozmowa możne się odbyć za pośrednictwem połączenia wideo przez komputer lub telefonicznie.

Po dokonaniu rezerwacji, otrzymasz wiadomość na twój e-mail z linkiem.
Aby rozpocząć rozmowę, kliknij na link kilka minut przed wyznaczonym czasem, zarezerwowanej rozmowy.

Jeśli nie rozpoczniesz spotkania poprzez link zawarty w wiadomości e-maila, zadzwonimy do ciebie na ten numer telefonu, który został podany przez ciebie przy rezerwacji.

Od dnia 1 lutego nie ma już możliwości rezerwowania rozmów po polsku. W celu uzyskania natychmiastowej obsługi telefonicznej po polsku, będzie można zadzwonić bezpośrednio na infolinię. Numer telefonu infolinii zostanie opublikowany wkrótce.

Zarezerwuj obsługę językową

It works like this:

To be able to schedule a phone meeting, you must have access to an e-mail address. You can talk to an administrator through a video call on your computer or a phone call.

Once you have scheduled a meeting, you will receive an e-mail with a link. Click on the link a few minutes before your meeting is scheduled to start.
If you do not access the meeting using the link in the e-mail, we will instead call you at the phone number you provided.

Would you like to schedule a phone meeting in February?

Beginning 1 February, you can call Försäkringskassan directly and speak to someone in Polish. You do not need to schedule it in advance. For this reason, you cannot schedule a phone meeting in February.

 

Ná čađahuvvo

Jus galggat máhttit diŋgot ságastallama de don dárbbahat e-boasttačujuhusa. Don sáhtát ságastit gieđahalliin videoságastallama bokte du dihtoris dehe telefovnnas.

Go don leat diŋgon áiggi de oaččut e-boasttadieđu mas lea liŋkka. Deaddil liŋkka moadde minuvtta ovdal ságastallan galgá álgit. Jus it mana čoahkkimii liŋkka bokte e-boasttadieđus de mii riŋgejit dan nummarii man don leat dieđihan.

Diŋgot giellabálvalusa

It works like this:

To be able to schedule a phone meeting, you must have access to an e-mail address. You can talk to an administrator through a video call on your computer or a phone call.

Once you have scheduled a meeting, you will receive an e-mail with a link. Click on the link a few minutes before your meeting is scheduled to start.

If you do not access the meeting using the link in the e-mail, we will instead call you at the phone number you provided.

 

Sidan ayay wax udhacayaan

Si aad u ballansankarto wada hadal waxaad u baahantahay cinwaan iimeyl.

Waxaad kula hadli kartaa gacanyaraha wadahadal muuqaal fiidyaw ah kombiyuutarkaaga ama telefoonkaaga.

Marka aad samaysato ballan waxa laguusoo diri doonaa iimeyl wata xidhiidhiye.

Xidhiidhiyaha riix dhawr daqiiqadood ka hor inta aan wadahadalkaagu bilaabmin.

Hadii aanad lahayn iimeyl waxa aanu badalkeeda kaasoo wici doonaa nambarka aad qortay.

Dalbo adeegga luqada

It works like this:

To be able to schedule a phone meeting, you must have access to an e-mail address. You can talk to an administrator through a video call on your computer or a phone call.

Once you have scheduled a meeting, you will receive an e-mail with a link. Click on the link a few minutes before your meeting is scheduled to start.

If you do not access the meeting using the link in the e-mail, we will instead call you at the phone number you provided.

 

¿Cómo funciona?

Para realizar una llamada, necesita tener acceso a una dirección de correo electrónico. Usted puede hablar con el administrador a través de una reunion de vídeo en su computadora o una conversación teléfonica.

Una vez que usted ha reservado una conversación recibirá un mensaje de correo electrónico con un enlace. Haga clic en el enlace unos pocos minutos antes de la hora reservada para comenzar la conversación.

Reservar servicio en otro idioma

It works like this:

 

To be able to schedule a phone meeting, you must have access to an e-mail address. You can talk to an administrator through a video call on your computer or a phone call.

Once you have scheduled a meeting, you will receive an e-mail with a link. Click on the link a few minutes before your meeting is scheduled to start.

If you do not access the meeting using the link in the e-mail, we will instead call you at the phone number you provided.
 

በዚ ዝስዕብ ኣገባብ ይሰርሕ opens in a new window

ቆጸራ ዝርርብ ንምሓዝ ኢመይል ክህልወካ  ይግባእ። ምስ ኣሳላጢ ስራሕ (administrator) ብኮምፕዩተርካ ውይ’ውን ብተሌፎንካ ናይ ቪድዮ ዝርርብ ክትገብር ትኽእል ኢኻ።

ቆጸራ ምስ ሓዝካ፡ ናይ ኢመይል መልእኽቲ ምስ መላግቦ ክንሰደልካ ኢና። ገለ ደቓይቕ ቅድሚ ዝርርብካ ምጅማሩ ነቲ መላግቦ ጠውቆ።

እንተደኣ በቲ ናይ ኢመይል መላግቦ ናብቲ ርክብ ዘይአተኻ፡ ኣብ ክንድኡ በቲ ዝገደፍካልና ቁጽሪ ተሌፎን ክንድዉለልካ ኢና።

መትሓዚ ቆጸራ

It works like this:

To be able to schedule a phone meeting, you must have access to an e-mail address. You can talk to an administrator through a video call on your computer or a phone call.

Once you have scheduled a meeting, you will receive an e-mail with a link. Click on the link a few minutes before your meeting is scheduled to start.

If you do not access the meeting using the link in the e-mail, we will instead call you at the phone number you provided.

 

İşlem şu şekilde gerçekleşir

Randevu alabilmek için bir e-post adresine sahip olmanız gerekmektedir. Bir işlem memuru ile, bilgisayarda videolu görüşme ya da telefon aracılığla konuşabilirsiniz.

Randevu aldığınızda, e-posta adresinize bir link gönderilecektir. Görüşmenizden birkaç dakika önce bu linke tıklayınız.

Görüşmeye e-posta adresinize gönderdiğimiz link aracılığı ile bağlanmazsanız, size, verdiğiniz numara üzerinden ulaşacağız.

Dil hizmeti için zaman ayırma

It works like this:

To be able to schedule a phone meeting, you must have access to an e-mail address. You can talk to an administrator through a video call on your computer or a phone call.

Once you have scheduled a meeting, you will receive an e-mail with a link. Click on the link a few minutes before your meeting is scheduled to start.

If you do not access the meeting using the link in the e-mail, we will instead call you at the phone number you provided.

 

So funktioniert es

Um ein Gespräsch zu buchen benötigen eine E-mail Adresse.

Sie können mit dem Sachbearbeiter entweder ein Videogespräch auf Ihrem Computer oder ein Telefongespräch führen.

Wenn Sie einen Termin gebucht haben erhalten Sie eine E-Mail mit einem Link

Klicken Sie einige Minuten bevor dem gebuchten Gespräch auf den Link.

Wenn Sie keine E-Mailadresse besitzen rufen wir Sie unter der von Ihnen angegebene Rufnummer an.

Sprachenservice Buchung

It works like this:

To be able to schedule a phone meeting, you must have access to an e-mail address. You can talk to an administrator through a video call on your computer or a phone call.

Once you have scheduled a meeting, you will receive an e-mail with a link. Click on the link a few minutes before your meeting is scheduled to start.

If you do not access the meeting using the link in the e-mail, we will instead call you at the phone number you provided.