Privatperson

1. Application

We receive your application on the Internet, by post, or when you visit us.

You can find our offices here (link to map search)

2. Remember

The information under the tab “Processing times and useful to know” shows the documentation we need to be able to assess your entitlement to benefit. This might, for example, be a tenancy agreement if you are applying for housing allowance or a certificate on a child’s absence if you are applying for temporary parental benefit.

 We can process your application more quickly if you have included all the necessary documentation straight away. Remember to fill in all the information in the application and sign it.

3. We consider your entitlement to benefit

We read through your application. If necessary, we will ask you for supplementary information or documentation.

4. Decision

You will either receive a decision on payment or a written decision (in Swedish).
Information is also provided about how much money you will receive and when payment will be made.

If you are dissatisfied with the decision, you can ask Försäkringskassan to
reconsider it. You should then write a letter to Försäkringskassan stating the decision which you wish to have reconsidered, how you would like the decision to be changed and your reasons. You should also write your name, date of birth (Swedish personal ID no.), address and telephone number. If you use an attorney, you should enclose a power of attorney in the original.
Försäkringskassan must have received your letter within two months of the date on which  you have received the decision.

5. When will the money be paid?

The length of time from your submitting the application to payment being made depends on which benefit you are applying for. You can find information about current processing times and payment dates for different benefits if you click on “Processing times and useful to know”.